The Kickstart Project Privacy Policy

The Kickstart Project is committed to protecting the privacy and confidentiality of the personal information that we hold. The Kickstart Project must only collect personal information necessary for its functions and activities.  Privacy of information is very important to The Kickstart Project.

This Policy sets out The Kickstart Project’s personal information management practices. It covers the following areas:

  • Application of privacy laws
  • Personal information collected
  • Collection, use and disclosure of personal information
  • Accessing and updating personal information
  • Security of personal information
  • The Kickstart Project website
  • SecurePay
  • Contact details
  • Publication of this policy

This Policy refers to collection of “personal information” which is information which identifies an individual or from which the individual’s identity may reasonably be ascertained. This includes electronic or paper records.

In addition to the provisions of this Privacy Policy, there may also be specific and additional privacy terms that apply to certain functions of The Kickstart Project. Because those specific and additional provisions also apply to those functions, The Kickstart Project recommends that these are reviewed wherever they are provided. In the event of any inconsistency between the provisions of this Privacy Policy and those other specific and additional provisions, the specific and additional provisions will prevail.

1. Application of privacy laws

The Kickstart Project is bound by the Privacy Act 1988 (Cth), and other laws which protect the privacy of individuals.

2. Collection of personal information

The Kickstart Project collects personal information about individuals including:

  • Members
  • Directors
  • Community Liaisons
  • Supporters/Donors
  • Volunteers
  • Members of the public who request information from The Kickstart Project
  • Users of our Websites

Personal information collected about individuals may include name, address, telephone, email and fax contact details. For donors it may include credit card or other financial details.

We collect personal information through individuals’ interactions with us, including any contact by telephone, email or online. We collect personal information directly from individuals as well as from third parties including public sources and the parties described under ‘Use and disclosure of personal information’ below. No one is obliged to provide any information and consent to hold particular information can be withdrawn at any time.

3. Use and disclosure of personal information

We may use and disclose individuals’ personal information on an ongoing basis for purposes including to:

  • Send requested resources (Brochures)
  • Process donations
  • Respond to comments or queries
  • Provide limited promotional information about The Kickstart Project events or activities by telephone, email, online and other means, unless the individual has asked not to receive these
  • Assess any application to become a volunteer

The Kickstart Project may also provide personal information to service providers who assist The Kickstart Project to provide its services. These may include organisations that assist The Kickstart Project with mail and delivery, accounting, financial reporting, banking, payment, security, technology, customer contact, data processing and marketing services.

The Kickstart Project may otherwise use or disclose personal information where required or authorised by law, which may include emergency situations and assisting law enforcement agencies.

4. Accessing and updating personal information

Individuals wishing to request to access or correct any personal information The Kickstart Project holds about them are encouraged to contact The Kickstart Project using the details set out in the “Contact details” below. Appropriate identification is required before access can be provided. In certain circumstances, The Kickstart Project may not be required by law to provide access or to correct an individual’s personal information. If that is the case, The Kickstart Project will give reasons to explain this.

5. Security of personal information

The Kickstart Project is required to take reasonable steps to protect all the personal information it holds from misuse and loss and from unauthorised access, modification or disclosure. This protection applies to information stored both electronically and in hard copy form.

6. The Kickstart Project website

If someone visits to read, browse or download information, our system may record information such as the date and time of their visit to the Website, the pages accessed and any information downloaded. This information is used for statistical, reporting and website administration and maintenance purposes only.

Like many websites, the Websites may use “cookies” from time to time. Cookies are small text files that the Websites transfer to a user’s hard drive through their web browser to enable the Websites’ systems to recognise the user’s browser. Cookies may also be used to record non-personal information such as the date, time or duration of a user’s visit, or the pages accessed, for website administration, statistical and maintenance purposes. The default settings of browsers like Internet Explorer always allow cookies, but users can easily erase cookies from their hard-drive, block all cookies, or receive a warning before a cookie is stored. Please note that some parts of the Websites may not function fully for users that disallow cookies.

When we send emails or other electronic messages, we may record where recipients open the message and click on particular links. This helps us to better understand what information is of interest to those recipients.

The Websites may use Google Analytics, a web analytics service provided by Google, Inc. (“Google”).  Google Analytics uses cookies to help analyse use of the Websites. The information generated by the cookie about your use of the Websites (including the IP address of users’ computers) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating individuals’ use of the Websites, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate IP addresses with any other data held by Google. By using either of the Websites, individuals consent to the processing of data about them by Google in the manner and for the purposes set out above.

While The Kickstart Project takes great care to protect personal information on the Websites, unfortunately no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, The Kickstart Project cannot ensure or warrant the security of any information sent to or from The Kickstart Project online. This is particularly true for information sent to The Kickstart Project via email. Once The Kickstart Project receives personal information by email, BCNA protects its security in accordance with this Privacy Policy.

The Websites may contains links to other sites. The Kickstart Project is not responsible for the privacy practices or policies of those sites.

7. Security Policy

We have committed ourselves to protecting your privacy. We use the information gathered to enable your account and to enhance your online experience. We will not sell our database of customer details or details about customers to a third party. Any and all the information collected on this website will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. We respect the right of users to remain anonymous and will endeavour not to knowingly disclose user identities unless directed by a court of law.

We may release customer information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of our users, or others.

When you place an order through this website, we need to know your name, e-mail, phone number, address and credit card details if paying by credit card. This allows us to process and fulfil your order successfully. It also helps us in maintaining your account.

Our cookies do not contain any personally identifying information. They allow you to place your online order and to login once you are subscribed. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. You will need cookies enabled to use our website.

Your Consent - By using our website, you consent to the collection and use of this information by us. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

We offer Credit Card processing through SecurePay, a business of Australia Post. Credit Card payments are made directly through SecurePay’s secure payment gateway to insure your personal and credit card details are kept safe. None of your payment details are stored, ensuring your details are protected. For more information regarding the SecurePay payment gateway please go to

Information you provide via our website is encrypted using the Secure Socket Layer Protocol (SSL), ensuring that only we can decipher your information.

8. Contact details

Questions or comments about privacy should be directed as set out below.  We take individuals’ privacy concerns seriously. Where an individual expresses any concerns that we have interfered with their privacy, we will respond to let them know who will be handling their matter and when they can expect a further response.

The Kickstart Project
150 Old Healesville Road Yarra Glen, Victoria 3775
Phone: +61430526039


9. Publication of this policy

The Kickstart Project will publish this policy on our Websites and will make copies available by request.