The Kickstart Project is committed to protecting the privacy and confidentiality of the personal information that we hold. The Kickstart Project must only collect personal information necessary for its functions and activities. Privacy of information is very important to The Kickstart Project.
This Policy sets out The Kickstart Project’s personal information management practices. It covers the following areas:
This Policy refers to collection of “personal information” which is information which identifies an individual or from which the individual’s identity may reasonably be ascertained. This includes electronic or paper records.
The Kickstart Project is bound by the Privacy Act 1988 (Cth), and other laws which protect the privacy of individuals.
The Kickstart Project collects personal information about individuals including:
Personal information collected about individuals may include name, address, telephone, email and fax contact details. For donors it may include credit card or other financial details.
We collect personal information through individuals’ interactions with us, including any contact by telephone, email or online. We collect personal information directly from individuals as well as from third parties including public sources and the parties described under ‘Use and disclosure of personal information’ below. No one is obliged to provide any information and consent to hold particular information can be withdrawn at any time.
We may use and disclose individuals’ personal information on an ongoing basis for purposes including to:
The Kickstart Project may also provide personal information to service providers who assist The Kickstart Project to provide its services. These may include organisations that assist The Kickstart Project with mail and delivery, accounting, financial reporting, banking, payment, security, technology, customer contact, data processing and marketing services.
The Kickstart Project may otherwise use or disclose personal information where required or authorised by law, which may include emergency situations and assisting law enforcement agencies.
Individuals wishing to request to access or correct any personal information The Kickstart Project holds about them are encouraged to contact The Kickstart Project using the details set out in the “Contact details” below. Appropriate identification is required before access can be provided. In certain circumstances, The Kickstart Project may not be required by law to provide access or to correct an individual’s personal information. If that is the case, The Kickstart Project will give reasons to explain this.
The Kickstart Project is required to take reasonable steps to protect all the personal information it holds from misuse and loss and from unauthorised access, modification or disclosure. This protection applies to information stored both electronically and in hard copy form.
If someone visits www.thekickstartproject.com.au to read, browse or download information, our system may record information such as the date and time of their visit to the Website, the pages accessed and any information downloaded. This information is used for statistical, reporting and website administration and maintenance purposes only.
Like many websites, the Websites may use “cookies” from time to time. Cookies are small text files that the Websites transfer to a user’s hard drive through their web browser to enable the Websites’ systems to recognise the user’s browser. Cookies may also be used to record non-personal information such as the date, time or duration of a user’s visit, or the pages accessed, for website administration, statistical and maintenance purposes. The default settings of browsers like Internet Explorer always allow cookies, but users can easily erase cookies from their hard-drive, block all cookies, or receive a warning before a cookie is stored. Please note that some parts of the Websites may not function fully for users that disallow cookies.
When we send emails or other electronic messages, we may record where recipients open the message and click on particular links. This helps us to better understand what information is of interest to those recipients.
The Websites may contains links to other sites. The Kickstart Project is not responsible for the privacy practices or policies of those sites.
We have committed ourselves to protecting your privacy. We use the information gathered to enable your account and to enhance your online experience. We will not sell our database of customer details or details about customers to a third party. Any and all the information collected on this website will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. We respect the right of users to remain anonymous and will endeavour not to knowingly disclose user identities unless directed by a court of law.
We may release customer information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of our users, or others.
When you place an order through this website, we need to know your name, e-mail, phone number, address and credit card details if paying by credit card. This allows us to process and fulfil your order successfully. It also helps us in maintaining your account.
Our cookies do not contain any personally identifying information. They allow you to place your online order and to login once you are subscribed. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. You will need cookies enabled to use our website.
We offer Credit Card processing through SecurePay, a business of Australia Post. Credit Card payments are made directly through SecurePay’s secure payment gateway to insure your personal and credit card details are kept safe. None of your payment details are stored, ensuring your details are protected. For more information regarding the SecurePay payment gateway please go to www.securepay.com.au.
Information you provide via our website is encrypted using the Secure Socket Layer Protocol (SSL), ensuring that only we can decipher your information.
Questions or comments about privacy should be directed as set out below. We take individuals’ privacy concerns seriously. Where an individual expresses any concerns that we have interfered with their privacy, we will respond to let them know who will be handling their matter and when they can expect a further response.
The Kickstart Project
150 Old Healesville Road Yarra Glen, Victoria 3775
The Kickstart Project will publish this policy on our Websites and will make copies available by request.